Returns & Exchanges
At RJ Living, we want you to love your home, which is why we offer a flexible return policy for items that don't quite fit your space. Whether you've changed your mind or received a faulty product, our team is committed to a smooth resolution.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 14 days of receiving your order to request a Return Authorization number.
- 2.Prepare Your Item
Ensure the product is in its original packaging and unassembled condition to qualify for a full refund or store credit.
- 3.Book Your Collection
We will arrange a courier to collect the furniture from your address, or you can drop off smaller items at our designated warehouse.
- 4.Quality Inspection & Refund
Once our team inspects the returned goods, your refund or credit note will be processed within 5-7 business days.
